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Terms & Conditions

A legal disclaimer

The information provided on this website is for general guidance and booking purposes only. While we strive to keep all details accurate and up to date, prices, availability, itineraries, and services are subject to change without prior notice due to airline policies, supplier conditions, weather, or other unforeseen circumstances.

The travel agency acts only as an intermediary between customers and third-party service providers such as airlines, hotels, transport operators, and tour organizers. We are not responsible for any loss, injury, delay, cancellation, or inconvenience caused by services provided by these third parties.

Terms & Conditions - the basics 

By accessing or using this website, you agree to comply with and be bound by the following terms and conditions:

  • All bookings are subject to availability and confirmation at the time of payment.

  • Prices displayed may change due to currency fluctuations, taxes, or supplier revisions.

  • Full or partial payment may be required to confirm reservations.

  • Cancellations, refunds, and rescheduling are governed by the respective supplier’s policies.

  • The agency is not liable for delays, changes, or cancellations caused by airlines, hotels, or external factors.

  • Travelers are responsible for valid passports, visas, travel insurance, and compliance with destination regulations.

  • Any disputes shall be governed by applicable local laws and jurisdiction.

What to include in the T&C document

A comprehensive travel agency Terms & Conditions document typically includes:

  • Booking & Payment Policies – confirmation, deposits, and payment timelines

  • Cancellation & Refund Policy – conditions, charges, and timelines

  • Pricing & Taxes – fare changes, surcharges, and currency variations

  • Travel Documents – passport, visa, and insurance responsibilities

  • Changes & Amendments – itinerary modifications and supplier changes

  • Liability & Force Majeure – delays, weather, natural events, or strikes

  • Third-Party Services – role of airlines, hotels, and tour operators

  • Customer Responsibilities – behavior, safety, and compliance

  • Privacy & Data Usage – handling of customer information

  • Governing Law – legal jurisdiction and dispute resolution

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